WHAT IS IT?

Fast, reliable emergency service to detect, identify and remove dangerous software (viruses, malware, ransomware, spyware) from your computers, laptops, and other digital devices.

WHY YOU NEED IT

Patient information is valuable to hackers because it is a rich resource of identity information. It may contain financial information such as credit card numbers, and private health information. Well-organized criminals will seize any opportunity to steal it. Such attacks are targeted, lucrative and devastating to patients. Therefore, doctors and other healthcare providers must take extra precautions when dealing with electronic health records.

Medical practices that expose a patient’s information are subject to fines or even prosecution. Therefore, if you have experienced a security breach, it is crucial that you seek immediate professional help to address the situation and resolve it quickly.

HOW WE DO IT

We identify and remove the dangerous software, ensure your systems are functioning properly, implement a disaster recovery plan and help protect you against new attacks with real time monitoring. In addition, we can help you navigate the complex HIPAA breach reporting requirements and ensure you remain compliant.

SupportNet offers the following ways to engage with us in case of emergency:

  • Chat
  • Phone
  • Schedule
  • Text
  • Online support ticket

WHAT YOU GET

  • Rapid response
  • Less downtime
  • On-site support
  • Peace of mind
  • Expert advice
  • HIPAA compliance

Does your practice need a checkup?

Our diagnostics will help you see where your technology measures up or falls short, and give you the information you need to improve your IT security, efficiency and overall tech health.

And, best of all—its 100% free of charge.