Founded in 2001 by healthcare technology expert, John Goff, SupportNet, Inc. is a Columbus, Ohio-based healthcare IT solutions provider. Our mission is to help healthcare providers keep their technology healthy and secure.

Healthcare organizations we work with cover the patient care spectrum from outpatient and ambulatory care to specialty pharmacy, pharmaceutical distribution, and medical billing. We help these organizations leverage technology that enhances quality of care, increases organizational efficiency, and complies with federal regulations.

A few of the regulatory enforcements we assist in complying with include:

  • Health Insurance Portability and Accountability Act (HIPAA)
  • PCI Security Standards
  • Verified-Accredited Wholesale Distributors (VAWD)
  • Good Distribution Practices (GDP)
  • Drug Supply Chain Security Act (DSCSA)

Our experienced team of IT professionals holds technical and industry certifications in: Healthcare IT, Security, Networking, Hardware, and Secret Clearance (Department of Defense). You can trust our team to help you navigate complex healthcare regulations to remain compliant, protect your records from cyberattacks, and avoid costly system downtime.

It’s our goal to provide you with the right tools and level of support you need—not to sell you expensive equipment or services you don’t need. We accomplish this by tailoring our solutions to meet the individual needs of our clients based on the results of our free IT checkup.

As your IT partner, we go beyond simply treating technical problems: we take steps to prevent them! We strive to eliminate your technology concerns, allowing you to focus on caring for your patients and growing your practice.

Does your practice need a checkup?

Our diagnostics will help you see where your technology measures up or falls short, and give you the information you need to improve your IT security, efficiency and overall tech health.

And, best of all—its 100% free of charge.